Delivery and Aftercare
As a dedicated eBike specific retailer and one of the first in the country, we pride ourselves on offering the best service and support in the industry.
It's not just the sales advice offered by our experienced, knowledgeable staff, but once we have guided you through the buying process and helped select the bike for you, we want to ensure that your experience remains as hassle-free as possible, whether you buy in-store or online.
Read what our customer's have to say about us on Google
For the complete Fully Charged experience we would recommend visiting our flagship store in Bermondsey Street, London (a short walk from London Bridge station). We have a large selection of electric bikes from leading manufacturers in stock and available for test ride and purchase – and a coffee shop in the building too!
All eBikes purchased online are assembled and checked by our skilled mechanics, before being re-boxed and dispatched to you so that you can be confident that your first experience will be a great one. The handlebars will require straightening and tightening and the pedals will need assembling. An instructional video call can be arranged if required.