At Fully Charged, it has been our mission from the company’s inception to prioritise the service of our customers. Our 10,000 sq/ft Fully Charged Service Centre is our logistical hub, storing our eBikes and having a four-bay eBike and two-bay eCargo bike specific mechanical stations. The Service Centre provides the essential aftercare our customers need for both services and repairs. The Fully Charged eCargo Showroom is also housed within the 10,000 sq/ft property on Holyrood Street, showcasing a fantastic array of bikes for business use, as well as family cargo bikes.
Questions about your eBike?
You can find the answers to many questions and get in touch with our technical support team via our customer support page.
Full Workshop Menu
For a comprehensive overview of our Service Centre menu, including descriptions and prices, download the document below.
Certified In All Major Brands
2 minutes away from london bridge station
Based at the foot of the iconic Shard, only two minutes away from London Bridge station and right next to our eBike showroom, our Service Centre is fully equipped with all the latest diagnostic systems to fully support & look after our customers.
Fully Charged Service Centre
891-894 Holyrood Street
London, SE1 2EL
SHIPPING / COLLECTION
Free shipping: The bike comes 90% assembled, so all you need to do is remove the bike from its box, straighten the handlebars and tighten with an allen key. The pedals will also need to be screwed on to its corresponding sides and tightened with a spanner. If you have ordered accessories, we will fit them onto the bike so long as they can be fitted in with the bike in the box, otherwise we will send them separately to you.
Dedicated courier: An Addison Lee or similar will deliver your bike fully assembled. Protective packaging is used to ensure no transit damage will occur, and the driver will have the phone number to ensure a smooth delivery. All accessories will be fitted to the bike.
Premium delivery: A member of the team will drop the bike off in our electric van fully assembled and ready to ride. We’ll do a detailed handover of the bike including feature explanations and give you top tips for keeping your bike well maintained.
Cargo Bikes: Cargo bikes always are collected or delivered fully assembled. Please note, cargo bikes do not qualify for free delivery.
Shipping Internationally: we do offer shipping outside of the UK. If you’d like your bike shipped to either the Channel Islands, the Republic of Ireland, Europe or other realms of the globe, then please get in touch with us at firstname.lastname@example.org and provide your address. We will then send you a shipping quote.