Collection & Delivery Information

Are you prepared to embark on your new eBike adventure? Rest assured, we've got you covered, whether you prefer to personally collect your bike or have it conveniently delivered right to your doorstep.

Our top priority is making sure your electric bike arrives in pristine condition, with all the details you need to hop on and ride with confidence.

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All eBikes purchased online are assembled and checked by our trained e-mechanics, before being re-boxed and dispatched to you so that you can be confident that your first experience will be a great one. The handlebars will require straightening and tightening and the pedals will need assembling. An instructional video call can be arranged if required.

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Store Collection - Free

If you are within range of a Fully Charged store, we highly recommend picking up your eBike in person. We'll get you set up with your new ride and make any final adjustments so it's tailor-made for you.


Courier Delivery - Free*

We offer a convenient courier delivery service via FedEx right to your doorstep. You’ll need to straighten the handlebars and attach the pedals, then you’re good to go. *Please note Cargo Bikes do not qualify for free delivery.


Premium Home Delivery

Opt for the private delivery option and your bike will come fully built and 100% ready to ride at a time that suits you. We'll ensure an eBike Specialist is on hand to help get you set up. The fee is £100+ depending on your postcode.

Service Centre Map

The Fully Charged Promise


Specialist eBike support

Reserved for Fully Charged riders, our workshops are kitted out with the latest tools to ensure lifetime support.


Convenient eBike delivery

Free courier delivery to Mainland UK (excluding eCargo Bikes, which is charged based on your postcode). Or select a premium home handover


eBike service plan

Free 6-week health check, 2 year manufacture's warranty on all new bikes and a service maintenance plan.


Competitive payment options

Whether you want to pay via financing, cycle to work, or outright. We have got your back.

Fully Charged Electric Bike Shop Delivery and Aftercare FAQ's

Delivery Questions

Aftercare Questions