Support
At all Fully Charged Stores we have full time trained e-mechanics on site and carry the diagnostic tools necessary to ensure the fastest possible turnaround times for servicing, or repair.
Please note we only service / repair bikes that have been purchased from Fully Charged. If you have a tech support query please get in touch via techsupport@fullycharged.com
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The UK's Largest eBike Service Centre
Test-Rides
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Where do I book my test ride?
You can book a test-ride at either our flagship store in London Bridge or at partner stores in Silverstone, Cornwall and Guildford via our website.
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Where are you located in London Bridge?
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How long can I test ride your available bikes?
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Can I test more than just one bike if I want to?
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Can I test ride the specific bike I would like to purchase?
Purchasing
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What payment methods do you accept?
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How do I pay using Cycle Schemes?
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How do I pay using finance?
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How do I know what bike frame size to purchase?
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What is your policy on refunds / exchanges?
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Do you match prices?