The Urban Arrow FamilyNext is the evolution of the iconic Family – reimagined with more space, more comfort, and more safety. Whether it’s the school run, a trip to the shops, or weekend adventures, it transforms everyday journeys into something effortless and enjoyable.
Curated Cargo Bike Range
We partner exclusively with award-winning, electric-first brands like Riese & Müller, Tern, Moustache, Benno, and Urban Arrow – handpicked for performance, safety, and reliability.
Personalised Cargo Bike Matchmaking
With over 10 years of experience, our expert team is here to help – online or in-store – to match you with the perfect cargo bike for your family & lifestyle.
In-Stock & Ready to Ride
We carry over 350 eBikes, including a wide range of cargo models. Each is fully built, safety-tested, and ready for fast, convenient delivery or collection.
Fully Charged Aftercare
From professional servicing to a 2-year warranty and ongoing maintenance support, we’ll keep your cargo bike running smoothly for years to come.
What Makes the FamilyNext Different?
The FamilyNext takes everything people loved about the original Urban Arrow Family and makes it better. A redesigned front box gives more room and easier access for kids, while the lower centre of gravity makes the bike feel planted and stable — even when fully loaded.
Comfort is dialled up with a suspension fork that smooths out cobbles, potholes, and kerbs, making every ride calmer for both rider and passengers. Safety has also taken a leap forward, with improved child seating, a new seatbelt system, and higher backrests for extra reassurance.
And for tech-savvy riders, the Bosch Smart System opens up a new world of connectivity. With the optional Bosch Connect Module, you unlock GPS tracking, anti-theft alerts, and ride data through the Bosch eBike Flow app.
The FamilyNext Ecosystem
The FamilyNext isn’t just a bike — it’s a platform. Urban Arrow has developed a full ecosystem of accessories to help you tailor it to your life, whether you’re carrying kids, pets, groceries, or gear.
From weather protection to added seating, each accessory is designed to integrate seamlessly with the FamilyNext’s updated frame and box system.
View Compatible Accessories
Key Features of the Urban Arrow FamilyNext
Redesigned Frame for Stability
One of the most noticeable improvements is the lowered centre of gravity, which offers a much more stable and secure ride, especially when carrying heavier loads like children or groceries. This enhancement makes it feel more grounded and balanced, even on tighter turns or rougher terrain.
Integrated Front Suspension
The FamilyNext’s new suspension front fork delivers a noticeably smoother ride for both rider and passengers. This upgrade enhances comfort, particularly on city streets or cobblestones, offering a more refined riding experience.
Spacious, Accessible Front Box
The new cargo box is not only larger but has also been redesigned for easier access. The updated entry system allows passengers to step in and out more easily, reducing the hassle of loading and unloading, especially with kids in tow.
Improved Safety Features
The FamilyNext introduces a new seatbelt closing system and higher backrests, providing better protection and comfort for child passengers. These improvements mean the bike offers an even safer ride, giving parents peace of mind on every journey.
Refined Lighting & Visibility
The integrated reflective elements on the FamilyNext significantly improve rider visibility, particularly in low-light conditions. The optional LED design lights, adds another layer of safety, taking visibility to the new levels compared to previous models.
Smart Connectivity with Bosch
The FamilyNext is compatible with Urban Arrow Connected, a feature that allows you to stay connected to your bike, offering enhanced security and tracking options. This connectivity wasn’t available on earlier models, making the FamilyNext a smarter, more secure choice for tech-savvy riders.
"The Urban Arrow FamilyNext brings exciting upgrades, including a redesigned cargo box with more space and a front suspension fork—a much-anticipated feature for smoother rides. The enhanced design makes it easier for kids to hop in, while the Bosch Smart System and optional accessories like the LED lights and GPS module make this bike a true game-changer for families. It’s a thoughtful evolution of an already iconic cargo bike."
Bike Shop Girl
Electric Bike Specifications
Battery
Bosch PowerPack 545Wh
Brakes
Tektro Dorado hydraulic disk brakes
Connected GPS module
Optional
Cranks
Miranda Delta 0 Gen 4
Dimensions
L 260cm x W 70cm x H 110cm
Display
Bosch LED Remote + KIOX 300
Drive Line
Gates Carbon Belt Drive CDX 120T
Frame
UA4.5, Aluminium
Front Fork (Suspension)
Suspension fork, Suntour Mobie34 CGO Boost, 20", 60mm
Front Hub
UA 110x15 Thru axle Cargo
Front Light
Lezyne Power E115
Grips
Ergon GC10 (130 / 90mm)
Hub & Gears
Enviolo Heavy Duty
Max Front Load
125kg
Max Rider Weight
125kg
Max Total Weight
250Kg (bike + rider + load)
Motor
Bosch Cargo Line Gen 4 BES3, 250W - max 85 Nm
Mudguards
SKS PET A 65R matte black
Pedals
VP 836
Rear Light
Spanninga Plateo XE 6V-36V
Rear Sprocket
Gates 22T for Enviolo
Rims
Ryde Andra
Saddle
Selle Royal Rio Plus with handle
Seatpost
UA seatpost with groove 31,6mm
Shifter
Enviolo Twist Display pro
Steering Rod
UA Family steering rod, Aluminium, for Suntour fork
Stem
Ergotec Integra Octopus
Tyres
Schwalbe Super Moto X
Weight
48Kg
Delivery & Aftercare
Built & checked by expert mechanics
Our experienced eBike technicians will build and inspect your bike before dispatch.
No hassle return in the first 30 days
If you aren't satisfied with your purchase, we accept returns providing the bike is in showroom condition and has covered under 5 miles.
Free & Fast Delivery in the UK
We provide free tracked delivery on all eBikes (excluding eCargo's).
Recommended Service Plan & Guarantee
Free 6-week health check & recommended service plan tailored to you. 2 years manufacturers warrantee on all eBikes.
Related eBikes & eBike Accessories
Insurance Available
LAKA's comprehensive eBike insurance offers protection against theft, damage, loss, and more. You get 30 days free insurance by using the code FULLYCHARGED. Elevate your security further with our Gold & Diamond rated eBike locks. For added assurance, consider our optional GPS trackers for select bike models. Ride confidently knowing that your eBike is safeguarded.
What the expert says
The hiplock d1000
The Hiplok D1000 is a diamond rated lock that is resistant to angle grinders and has been widely acclaimed as the best eBike lock on the market.
LAKA
LAKA are a collective insurance company that offers competitive pricing for eBike specific insurance that empowers the rider.
GPS Trackers
GPS trackers with the Bosch Smart System & PowUnity work for Bosch powered eBikes, please get in touch with us if you are unsure exactly what tracker is suited to your bike.
Cargo Bike Delivery Options
Once you place an order, our expert mechanics will carefully assemble, inspect, and safety-check your eBike, ensuring it’s ready for delivery or collection in perfect condition.
Store Collection - Free
Store collection is recommended if you are local to any of our stores. Your bike will be built, safety checked, fully charged and ready to ride away. Our team can give you a detailed handover in store to help you get set up with everything you need.
Standard Delivery
- Available for compact cargo bikes.
- Your bike will be built, tested and then securely packaged for shipping.
- To ensure your bike arrives safely and securely, any parts or accessories that don’t fit within the bike’s original packaging will be shipped separately. These may require fitting at home or by a local bike shop. This helps guarantee everything reaches you in perfect condition, ready for your rides ahead.
Bespoke Home Delivery – From £95
- A premium service tailored for a hassle-free experience.
- Your bike arrives fully built, set up, and adjusted to your preferences.
- A member of our team will assist with the handover to ensure everything is ready to go.
Ideal if you prefer a ready-to-ride experience with expert assistance.
Need help choosing the right delivery option? Get in touch with our team.
Cycle to Work & Financing
Ride now and pay later. We offer a range of payment options including 0% Finance and Cycle-to-Work schemes.
Financing
Check out the finance calculator to get a glimpse of the monthly payments, depending on your deposit and the duration of the loan.
Cycle to Work
We provide a variety of Cycle to Work schemes that allow you to save up to 42% through a salary reduction. Now, you have the option to use Cycle to Work directly from your shopping cart.
Price Matching
We work hard to offer competitive prices alongside specialist advice and a great aftercare experience.
If you find the same bike cheaper at a UK retailer with a physical store, let us know. The item must match exactly (model, size, colour), be in stock and available to buy.
We'll do our best to match the price – and you’ll still enjoy the Fully Charged experience.
