Urban Arrow Family

eBike Stats & Info


400Wh or 500Wh Bosch Battery

eBike Load Capacity


Maximum Range

Up to 60 Miles with Load


250W Bosch Active / Performance / Performance CX


Urban Arrow Family

Ex Tax:£3,590.83

Insurance Available

Insurance Available

We got you covered

Our tailored eBike insurance package will protect you from:

  • Accidental damage or theft
  • Legal expenses
  • Replacement cycle hire
  • Accessories and helmets.
Cycle Scheme

Cycle 2 Work Schemes

Cycle 2 Work Schemes

Power up your commute

We work with a number of cycle scheme providers to help make the purchase of your new eBike and accessories more affordable. Cycle schemes allow you to make a tax-free purchase, saving up to 47%, by paying for the eBike and accessories out of your pre-tax salary. Better still, being a salary sacrifice scheme, the payments are taken out of your salary over an extended period (usually 12 months) meaning you get to spread the costs also!

Cycle to Work schemes can be processed by emailing us at

Family Model Accessories
Universal Accessories

Purchasing eCargo bikes for your business?

Talk to one of our business specialists.

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Over 300 eBikes in stock

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Find the finance that fits best with you

We accept most C2W schemes, Paypal, most Credit Cards and 0% finance options.

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Fast & Free UK Delivery

Fast shipping with reputable couriers. Next day & free to most UK postcodes when in stock.

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5 ★ service and aftercare

We have over 120 5-star google reviews with trained e-mechanics in a 4000sq ft service centre.

Price Match

Who is this bike suitable for?

Time to leave the car in the garage? The Urban Arrow Family is an ultra-versatile bike capabale of transporting up to 275kg of cargo!

There are cushioned seats and seat belts for the kids, and a host of accessory options including a rain cover, rear rack, yepp mini maxi child seat adapter, and more.

Confidently zig-zag your way through traffic. The light frame, electric pedal assistance and stepless gear shifting guarantee a very pleasant riding experience. It is cycling the way you are used to, with agility and comfortable stability.

Supreme Balance & Safety

No compromise. The lowered children’ seating position makes for an overall lower center of gravity.

This has a positive effect on the way in which the Family adheres to the road.

A sturdy and adjustable three-point belt provides safety during the ride.

And the expanded polypropylene (EPP) box protects your most precious cargo all around.

What the expert says

‘The Urban Arrow Family electric cargo bike is a unique creation meant to empower parents transporting kids and their friends. It’s beautifully designed with all the right extras (from fenders to lights and adjustable bars).’

‘Surprisingly easy to steer. Powerful Bosch Performance CX drivetrain. The continuously variable shifter is much safer and lets you shift while standing still. Loads of commuter accessories. Best value on the market. (Wired)’

Bosch eBike System & Enviolo Variable Transmission

The 400Wh battery will be able to push you past 50 miles off one charge, and the 250W motor comfortably reaching speeds of 15.5MPH ensures that cruising on the many bicycle lanes in London will get you to your destination quickly and safely.

Instead of regular gears on a cassette, the Vario allows you to fully adjust the resistance given by the eBike’s gear system. With an easy twist of the Vario shifter, you can increase or decrease the gearing to suit your riding environment - making it easier to go uphill fast and to cruise at a comfortable speed on the flat.

The fact that the 360% ratio range is completely internalised, away from the dirt that often gets picked up when riding in poor weather, meaning the gears will last even longer, with less maintenance over time.


  • Dimensions
    Length 260 cm x Width 69 cm x Height 110 cm
  • Load Capacity
    Up to 125 kg, maximum 275 kg including rider and bicycle (roller brakes maximum 200 kg)
  • Battery
    Bosch 400Wh (Upgrade available)
  • Motor
    Bosch Active Line 250W (Upgrade available)
  • Range
    40 / 60 Miles (With Load)
  • Brakes
    Shimano Roller Brakes or Shimano Hydraulic Disc Brakes
  • Frame
  • Gear System
    Enviolo N380
  • Tyres
    Schwalbe Big Apple Plus
  • Weight
  • Wheel Size and Make
    Front: 20" | Rear: 26"

User Reviews

Delivery & Aftercare

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Built & checked by expert mechanics

Our experienced eBike technicians will build and inspect your bike before dispatch.

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No hassle return in the first 30 days

If you aren’t satisfied with your purchase, we accept returns providing the bike is in showroom condition and covered under 5 miles.

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Free & Fast Delivery in the UK

We provide free tracked delivery on all eBikes (excluding eCargo's).

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Recommended Service Plan and Guarantee

Free 6-week health check & recommended service plan tailored to you. 2 years manufacturers warrantee on all eBikes.

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