Custom Order 2-4 Weeks

Urban Arrow Family

eBike Stats & Info


400Wh or 500Wh Bosch Battery

eBike Load Capacity


Maximum Range

Up to 60 Miles with Load


250W Bosch Active / Performance / Performance CX

Custom Order 2-4 Weeks

Urban Arrow Family

Ex Tax:£4,195.83

Insurance Available

Insurance Available

We got you covered

Our tailored eBike insurance package will protect you from:

  • Accidental damage or theft
  • Legal expenses
  • Replacement cycle hire
  • Accessories and helmets.
Cycle Scheme

Cycle 2 Work Schemes

Cycle 2 Work Schemes

Power up your commute

We work with a number of cycle scheme providers to help make the purchase of your new eBike and accessories more affordable. Cycle schemes allow you to make a tax-free purchase, saving up to 47%, by paying for the eBike and accessories out of your pre-tax salary. Better still, being a salary sacrifice scheme, the payments are taken out of your salary over an extended period (usually 12 months) meaning you get to spread the costs also!

Cycle to Work schemes can be processed by emailing us at

Family Model Accessories
Universal Accessories

Purchasing eCargo bikes for your business?

Talk to one of our business specialists.

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Over 300 eBikes in stock

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Find the finance that fits best with you

We accept most C2W schemes, Paypal, most Credit Cards and 0% finance options.

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Fast & Free UK Delivery

Fast shipping with reputable couriers. Next day & free to most UK postcodes when in stock.

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5 ★ service and aftercare

We have over 500 5-star google reviews with trained e-mechanics in a 4000sq ft service centre.

Price Match

Who is this bike suitable for?

Time to leave the car in the garage? The Urban Arrow Family is an ultra-versatile bike capabale of transporting up to 275kg of cargo!

There are cushioned seats and seat belts for the kids, and a host of accessory options including a rain cover, rear rack, yepp mini maxi child seat adapter, and more.

Confidently zig-zag your way through traffic. The light frame, electric pedal assistance and stepless gear shifting guarantee a very pleasant riding experience. It is cycling the way you are used to, with agility and comfortable stability.

Why Buy Urban arrow?

Why Buy Urban arrow?

Dutch smart urban mobility specialists Urban Arrow are the world’s leading manufacturer of electric cargo bikes and are inspired to build the city vehicle of the future. The latest Family models are both reliable, and a pleasure to ride.

Safety comes first with the Family bikes. The lowered children’ seating position makes for an overall lower centre of gravity.

This has a positive effect on the way in which the bike adheres to the road.

A sturdy and adjustable three-point belt provides safety during the ride.

And the expanded polypropylene (EPP) box protects your most precious cargo all around.

What the expert says

‘The Urban Arrow Family Cargo Bike changed our lives. It unlocked NYC in an incredibly fun and eco-friendly way but most importantly, as a mom of 3, it gave me hours of reclaimed commuting time to spend with my family.’

Read all reviews

‘Surprisingly easy to steer. Powerful Bosch Performance CX drivetrain. The continuously variable shifter is much safer and lets you shift while standing still. Loads of commuter accessories. Best value on the market.’

An Investment into Freedom

A new, futuristic member of the household will take you and your children wherever you want to go. No more worries about your busy schedule, kids needing to be places, fetching groceries or shopping trips.

Zip through the city with ease and joy, or enjoy a trip further afield. The Cargo bike can open up your city!

The 400Wh or 500Wh battery will be able to push you past 50 miles off one charge, and the 250W motor comfortably reaching speeds of 15.5MPH ensures that cruising on the many bicycle lanes in London will get you to your destination quickly and safely.

Go where you want, when you want

The Urban Arrow Family opens up your local area, allowing you to discover more and go from A to Beyond.

Up to 3 kids can hop aboard

The Urban Arrow Family comes standard with 2 seats, but you can add an extra bench to have 3 kids aboard.

An investment into freedom

Equipment so you can ride whatever the weather. The Urban Arrow is capable of carrying out daily journeys with ease, and joy.


  • Dimensions
    Length 260 cm x Width 69 cm x Height 110 cm
  • Load Capacity
    Up to 125 kg, maximum 275 kg including rider and bicycle (roller brakes maximum 200 kg)
  • Battery
    Bosch 400Wh (Upgrade available)
  • Motor
    Bosch Active Line 250W (Upgrade available)
  • Range
    40 / 60 Miles (With Load)
  • Brakes
    Shimano Roller Brakes or Shimano Hydraulic Disc Brakes
  • Frame
  • Gear System
    Enviolo N380
  • Tyres
    Schwalbe Big Apple Plus
  • Weight
  • Wheel Size and Make
    Front: 20" | Rear: 26"

User Reviews

Delivery & Aftercare

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Built & checked by expert mechanics

Our experienced eBike technicians will build and inspect your bike before dispatch.

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No hassle return in the first 30 days

If you aren’t satisfied with your purchase, we accept returns providing the bike is in showroom condition and covered under 5 miles.

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Free & Fast Delivery in the UK

We provide free tracked delivery on all eBikes (excluding eCargo's).

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Recommended Service Plan and Guarantee

Free 6-week health check & recommended service plan tailored to you. 2 years manufacturers warrantee on all eBikes.

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