For years, the benefits of electric bikes have been enjoyed by our cousins on the continent, but they are a relatively new concept to our shores. So, what is an eBike, what are the benefits of riding with motor assistance and how do you go about choosing one?
eBikes can be many things to many people. Whether a tool for business, a way to extend your cycling commute or to simply have fun, there’s an eBike out there for everyone.
The Benefits of eBikes
Which eBike is right for you?
Urban eBikeGetting around, especially in a city such as London, can be expensive, congested and somewhat miserable, not to mention polluting.
Whether you have a long commute, encounter hefty hills, don’t want to arrive at work hot and bothered, or simply want an efficient means of personal transport, choosing an eBike can save you time and money - and you can be a part of the future transport solution.
“The best damned upgrade I ever made, one of the best things I've ever bought. Said goodbye to lycra, now cycling around town and commuting is literally and metaphorically no sweat.“ – Peter Holbrook, Social Enterprise UK
Folding eBikesDo you need an eBike that suits the town as much as the countryside? These bikes have the versatility for a mixture of uses, whether it be riding comfortably and smoothly on the road or tackling tough terrains in the rural areas.
Mudguards, lights, panniers and suspension are found on the majority of these bikes, whilst benefiting from a comfortable eBike geometry so all the necessities are covered.
eCargo & Family BikeseCargo Bikes have seen a big uptake in usage in recent years as businesses realise their benefits - reducing their fleets of cars and vans to take advantage of the cleaner, greener, more efficient transport method.
As our cities become more congested, eCargo bikes offer a viable answer to getting around - travelling further, carrying more and saving time and money.
eMTBeMountain Bikes have been the driving force in the boom of the eBike industry, offering riders the opportunity to enjoy more of the great outdoors.
“These bikes were incredible. We went mountain biking down in Peaslake, Surrey, and the experience was phenomenal. Beautiful surrounding, stunning nature, fun weather, but it was the actual kit that really shone here. Much better than expected, and not like a electric scooter, but instead power assisting your actual cycling. So you still get a work out, but you feel like the incredible hulk as you leave all the other cyclists behind in your cloud of smoke up the big hills. Fantastic service - definitely going to become a regular!” - Jim Bee
How eBikes work: Hub Drive vs Crank Drive
How eBikes work:
Hub Drive vs Crank Drive
With crank drive systems, the motor replaces the bottom bracket, keeping the centre of gravity low and central, making for more balanced ride. Typically crank drives are more intuitive, with triple sensor technology used to measure pedalling power, cadence and speed 1000 times a second to ensure the force of the motor is harmoniously coordinated with the riders’ cycling style.
The Crank drive bikes are also more advanced in other ways, for example many of the Motor manufacturers have a “diagnostic” capability. This enables Specialist shops like ourselves, with the correct training and investment in equipment, to plug into your bike and get an accurate health check. Perhaps it’s reporting an error, or even a potential error that can be resolved before it causes a problem. Preventative maintenance is a great tool for saving money. The Diagnostic system can also often be updated – thus allowing you and your eBike to benefit from any new features or functions that may be released.
A hub motor is a motor unit mounted in the front, back (or in some cases both) wheels. Sensors detect a rider’s pedaling and power is sent to the motor. The extra propulsion helps the rider on, pushing from the rear or pulling from the front.As the name suggests, these have the Motor in the Front or less frequently, the Rear wheel.
There are various sensors that determine you’re speeding up, or slowing down, and whilst there might be different power levels, the bike still turns the Motor “on” or “off” as appropriate. This can sometimes give the feeling that the Bike is taking the rider, when perhaps they weren’t expecting it.
Frequently Asked Questions
We are based at Unit 6, Arch 5 Crucifix Lane (SE1 3JW), and only a 3 minute walk from London Bridge train station and the iconic Shard. If you’re spending the day coming to see us, then pop into Vinegar Yard for some excellent street-food, and say hi to Drew at Blackyard Coffee, which is the trapdoor at the top of Bermondsey Street!
Our Silverstone Test Centre is on 225 Silverstone Park, Silverstone, Towcester NN12 8GX, and only a stone’s throw away from the iconic British racecourse.
Our service centre is on 891-894 Holyrood St, London, SE1 2EL
Aftercare Support for your ebike
Whether you’re local to one of our locations, or you live far away, we will provide support to you for anything you purchase from us. MAX For bikes that are bought first six months
Our recommendation here at Fully Charged is for you to keep up and not catch up, as it will cost significantly more to repair a problem than it will to prevent one.
In the unlikely event that you experience an issue with your new eBike, where a simple fix cannot be found remotely, for the first six months we will cover the costs of the six months, just get in touch. As a Fully Charged rider, our team are always here to help work with you to find a solution.
If you can bring your eBike bike
Our support for riders that don’t live near us
If you have bought your eBike from us at Fully Charged and can
We take huge pride in finding the right eBike for you, and in doing so very rarely find a scenario in which customers are unhappy with their order. However, if you do wish to cancel your order within 30 days of receiving the goods as long as the bike is brand new, and in original packaging. Fully Charged reserves the right to make a refund less any costs relating to loss in value as a result of damage, mishandling, or other devaluation though use of the goods. You are also entitled to exchange your bike at Fully Charged. For both returns and exchanges you are responsible for the shipping fees. You can use a courier of your choice or we can assist with the shipping arrangements.
Special order items built to a custom specification are not eligible for returns. For example with Riese and Müller and Desiknio’s, no changes can be made to the order from 48 hours after the order is placed. Any cancellation request will be considered on a case by case basis and we reserve the right to hold a £500 cancellation fee to any Riese and Muller or Desiknio product.
For more information regarding our policy on refunds and exchanges please go to our T&C’s page here. For more information regarding delivery and aftercare please click here.
Shipping / Collection
Free shipping: You’ll need to remove the bike from it’s box, straighten the handlebars and tighten with an allen key. The pedals will also need to be screwed on to its corresponding sides and tightened with a spanner. Accessories will be fitted by Fully Charged so long as the bike still fits in the box, otherwise accessories will be sent separately.
Dedicated courier: An Addison Lee or similar will deliver your bike fully assembled. Protective packaging is used to ensure no transit damage will occur, and the driver will have the phone number to ensure a smooth delivery. All accessories will be fitted to the bike.
Premium delivery: A member of the team will drop the bike off in our electric van fully assembled and ready to ride. We’ll do a detailed handover of the bike including feature explanations and give you top tips for keeping your bike well maintained.
Cargo Bikes: Cargo bikes always are collected or delivered fully assembled. Please note, cargo bikes do not qualify for free delivery.