Urban Arrow Tender 2500 (White)

Test Ride
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Talk to our eBike Specialists

With over 10 years experience, our knowledgeable team is on hand virtually or in-store to help you find the perfect eBike, and to ensure you have everything you need to get riding!

eBikes Fully Built

Every eBike is assembled and meticulously inspected by our e-mechanics before collection or delivery.

Convenient Delivery Options

We offer fast and free UK delivery, bespoke home handovers or collection at one of our stores.

Stay Fully Charged

In addition to a 2 year warranty on eBikes, we offer servicing, maintenance and tech support for life.

Who is this bike suitable for?

Could an electric cargo bike really compete with a van? Urban Arrow has the answer with the Tender 2500. The Tender’s three-wheel base combines cycling technology with the insights from the automotive industry, making it both agile and guaranteeing maximum strength and stability.

The Tender 2500 comes with the Cargo Line motor, a 500Wh battery (and optional DualBattery configuration), can take a maximum gross vehicle weight of 300kg and can take up to 2500 litres of volume (hence being called the Tender 2500!).

The Rohloff Speedhub 500/14 is the most durable and resilient gearing system, and perfectly compliments the additional weight and mileage your business needs the bike to do. Dual hydraulic disc brake technology on the front frame allows for quick and safe stopping with the amount of cargo this can take.

About the Tender 2500

Need to transport a boatload across the city? Look no further than the Tender 2500. The Bosch Performance Line Cruise motor combines with a 500Wh battery (and with a DualBattery option) to guarantee you more staying power.

Shimano Deore hydraulic disc brakes on the rear wheel and a high power custom dual brake system on the front wheels always puts you and your cargoes safety first. With four different variations of boxes to choose from depending on what your business offers, and with a maximum vehicle weight allowance of up to 300kg, the Tender 1000 is quite truly the electric van of our time.

The Tender 2500 comes with six variant box options to choose from to keep your cargo safe. So whether you want to move cargo without protection, need an elevated loading floor, a coolbox to keep your produce fresh or if you have specific mail and parcel deliveries, you can be sure the Tender will keep your business thriving.

Pick-up storage cabinet

The current cargo option on this bike is the pick-up storage cabinet. However the Tender 1500 can be a jack-of-all-trades and come finished with a rugged tread plate. Pile on your cargo, fix it in place and start pedaling. It’s ideal for moving furniture, festival gear or any other cargo that doesn’t need protection.

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Custom suspension system

The Tender's three-wheel base combines cycling technology with insights from the automotive industry, making it agile and guaranteeing maximum strength and stability.

Shimano Zee hydraulic disc brakes

Shimano Zee M640 have Metallic pads with coolfin to offer responsive braking with heavy loads. You also have a bicycle 'hand-brake' for when you are stationary.

Rohloff speedhub

This high performance, heavy duty gear hub comes standard with all Tender models. The Rohloff SPEEDHUB 500/14 is THE benchmark against which other bicycle transmissions are compared.


Delivery & Aftercare

Built & checked by expert mechanics

Our experienced eBike technicians will build and inspect your bike before dispatch.

No hassle return in the first 30 days

If you aren't satisfied with your purchase, we accept returns providing the bike is in showroom condition and has covered under 5 miles.

Free & Fast Delivery in the UK

We provide free tracked delivery on all eBikes (excluding eCargo's).

Recommended Service Plan & Guarantee

Free 6-week health check & recommended service plan tailored to you. 2 years manufacturers warrantee on all eBikes.

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We've got you covered!

30 days of free protection for your ride with every bike purchased, provided by Laka. Their comprehensive insurance will cover you for theft, damage, loss and more. Your cover will start instantly upon activation.



Convenient delivery options

eBikes dispatched in 1-3 working days when in stock. We will contact you to arrange a delivery date, and you'll receive SMS updates with regards to your hours time slot for delivery. Bespoke home handovers are also available for a fee, postcode dependent. Please note eCargo bikes do not qualify for free delivery.


Power up your commute

We work with a number of cycle scheme providers to help make the purchase of your new eBike and accessories more affordable. These initiatives allow you to make a tax-free purchase, saving up to 47%, by paying for the eBike and accessories out of your pre-tax salary. Better still, being a salary sacrifice scheme, the payments are taken out of your salary over an extended period (usually 12 months) meaning you get to spread the costs as well!

Speak to one of our specialists about processing your cycle to work scheme.

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