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Urban Arrow Family Performance Essential


Talk to our eBike Specialists

With over 10 years experience, our knowledgeable team is on hand virtually or in-store to help you find the perfect eBike, and to ensure you have everything you need to get riding!

eBikes Fully Built

Every eBike is assembled and meticulously inspected by our e-mechanics before collection or delivery.

Convenient Delivery Options

We offer fast and free UK delivery, bespoke home handovers or collection at one of our stores.

Stay Fully Charged

In addition to a 2 year warranty on eBikes, we offer servicing, maintenance and tech support for life.

Who is this bike suitable for?

Ready to leave the car at home? The Urban Arrow Performance Line offers a new solution for transporting precious cargo in an efficient and safe manner around urban environments.

With the ability to transport up to 3 children or a gross total of 275kg of cargo, the Urban Arrow family provides an agile means of zipping through traffic. Offering door-to-door service between school, gymnastics, the supermarket or wherever your week outings take you - this is an electric bike that can save you time in a fun, fast and green fashion.

The front loading box offers passengers front row views, whilst also being made from expanded polypropylene, giving protection from knocks and bumps along the way. The lowered child position creates a low centre of gravity and 3-point safety seat belts keep your children safe and secure. The Urban Arrow Family is also compatible with the Yepp Maxi child seat thanks to an easy adapter. The specially designed rain cover is also available to keep your children’s heads dry on those wet weather days.

Why buy Urban Arrow?

Cities are the perfect playground for families to get around town. Dutch smart urban mobility specialists Urban Arrow are inspired to build the city vehicle of the future and have set out to design eCargo bikes that will never let you or your family down. By combining the load capacity of a car with the agility of an eBike, Urban Arrow is creating the ultimate green machine for the school run and beyond.

What the experts say

'The Urban Arrow Family Cargo Bike changed our lives. It unlocked NYC in an incredible fun and eco way, but most importantly, as a Mom of 3, it gave me hours of reclaimed commuting time to spend with my family.'


An Investment into Freedom

The powerful Bosch Performance Line motor offers up to 300% pedal assistance and 65 Nm of torque, making hills feel simply like the flats. Even when cycling with cargo, the Performance Line motor will allow you to glide along city streets with ease. The Bosch Purion display unit allows you to easily change between 5 different ride modes - from eco to turbo mode.

A 500Wh Bosch PowerPack battery powers the 250V Bosch Performance Line motor and provides you with over 50 miles worth of mileage, powering you over 15.5 mph so you can smoothly cruise through along cycle lanes. There is also the option for a dual battery set up, taking your battery capacity to 1000Wh for even further adventures.

Zip through the city with ease and joy, or enjoy a trip further afield.

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A Catalogue of Accessories

The Urban Arrow Performance Line is compatible with a range of accessories including Yepp and Malia child seats, whilst the built-in front passenger bench is perfect for older children. Even in wet weather the Urban Arrow can get you where you need to go thanks to either the Essential or Plus Rain covers.

Shimano Hydraulic Disc Brakes

Providing effective and fast stopping when needed, the Urban Arrow Family’s Shimano Hydraulic Disc Brakes will keep you safe even in wet weather conditions.

Gates Carbon Belt Drive

A smart alternative to standard bike chains, the Urban Arrow family has a Gates Carbon Belt Drive; a no grease, no oil, no rust solution to your drivetrain.

Enviolo Gearing System

The Enviolo 380 gearing system creates an effortless ride thanks to the continuous hub technology. Opening up the ability to change gears even when stationary, you’ll never have to worry about being in the wrong gear at the lights again.

Upright Dutch Position with Curved Handebars

True to its Dutch heritage, the Urban Arrow family has an upright and comfortable position. This allows for an effortless ride feel, making this an electric cargo bike that’s a joy to use day-in-day-out.

Expanded Polypropylene Box (EPP)

Built with an enforced expanded polypropylene box (EPP), the Urban Arrow family has a high strength to density ratio, which is impact resistant. Perfect for keeping precious cargo safe.


Delivery & Aftercare

Built & checked by expert mechanics

Our experienced eBike technicians will build and inspect your bike before dispatch.

No hassle return in the first 30 days

If you aren't satisfied with your purchase, we accept returns providing the bike is in showroom condition and has covered under 5 miles.

Free & Fast Delivery in the UK

We provide free tracked delivery on all eBikes (excluding eCargo's).

Recommended Service Plan & Guarantee

Free 6-week health check & recommended service plan tailored to you. 2 years manufacturers warrantee on all eBikes.

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We've got you covered!

30 days of free protection for your ride with every bike purchased, provided by Laka. Their comprehensive insurance will cover you for theft, damage, loss and more. Your cover will start instantly upon activation.



Convenient delivery options

eBikes dispatched in 1-3 working days when in stock. We will contact you to arrange a delivery date, and you'll receive SMS updates with regards to your hours time slot for delivery. Bespoke home handovers are also available for a fee, postcode dependent. Please note eCargo bikes do not qualify for free delivery.


Power up your commute

We work with a number of cycle scheme providers to help make the purchase of your new eBike and accessories more affordable. These initiatives allow you to make a tax-free purchase, saving up to 47%, by paying for the eBike and accessories out of your pre-tax salary. Better still, being a salary sacrifice scheme, the payments are taken out of your salary over an extended period (usually 12 months) meaning you get to spread the costs as well!

Speak to one of our specialists about processing your cycle to work scheme.

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