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Urban Arrow Family Performance Plus SMART Electric Bike

£5,999.00
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Talk to our eBike Specialists

With over 10 years experience, our knowledgeable team is on hand virtually or in-store to help you find the perfect eBike.

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Over 350 In Stock eBikes

Browse our curated range of A-List eBikes. Ready for a convenient fast delivery.

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eBikes Inspected & Tested

Every eBike is assembled by our mechanics before preparing the bike for collection or delivery. 

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Stay Fully Charged

In addition to a 2 year warranty on eBikes, we offer servicing, maintenance and support for life.

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We Fit Accessories

When you order parts and accessories with your bike, we’ll fit them for you wherever possible, so your bike arrives ready to ride.

Convenient Collection Options

Prefer to collect in person? Choose to pick up your items from any Fully Charged store, including locations in London, Silverstone, Guildford, Cornwall, or the New Forest.

Fast Dispatch

Orders are typically dispatched within 1–3 working days. Tracking information will be provided for all orders once your package leaves us.

Free Mainland UK Delivery

Enjoy free delivery on orders over £100 across Mainland UK. For Northern Ireland, Channel Islands, and the Scottish Highlands, a courier charge applies.

If you're not completely satisfied with your purchase, you have 14 days from the date of receipt to cancel, return, or exchange your order, excluding custom-built or personalised items. To initiate a return or exchange, please contact Fully Charged via email or phone with your order details. Return the goods within 14 days at your expense, and we'll refund you via the original payment method, minus any costs for damage or devaluation.

Delivery

We Fit Accessories

When you order parts and accessories with your bike, we’ll fit them for you wherever possible, so your bike arrives ready to ride.

Convenient Collection Options

Prefer to collect in person? Choose to pick up your items from any Fully Charged store, including locations in London, Silverstone, Guildford, Cornwall, or the New Forest.

Fast Dispatch

Orders are typically dispatched within 1–3 working days. Tracking information will be provided for all orders once your package leaves us.

Free Mainland UK Delivery

Enjoy free delivery on orders over £100 across Mainland UK. For Northern Ireland, Channel Islands, and the Scottish Highlands, a courier charge applies.

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Returns

If you're not completely satisfied with your purchase, you have 14 days from the date of receipt to cancel, return, or exchange your order, excluding custom-built or personalised items. To initiate a return or exchange, please contact Fully Charged via email or phone with your order details. Return the goods within 14 days at your expense, and we'll refund you via the original payment method, minus any costs for damage or devaluation.

Who is this bike suitable for?

The Urban Arrow Family Performance Plus SMART is ideal for active families who need a reliable, comfortable and safe cargo bike to navigate their daily lives.

Whether you’re commuting through the city, taking the kids to school, or embarking on weekend adventures, this bike is perfect for those who prioritise safety, efficiency, and cutting-edge technology.

The Bosch Smart System features enhanced security, intuitive controls, and efficient power delivery, offering a smart, eco-friendly alternative to driving. Ideal for parents who want both practicality and innovation, this cargo bike makes every journey enjoyable.

Why buy Urban Arrow?

Cities are ideal for families to navigate, and Urban Arrow, Dutch specialists in smart urban mobility, are dedicated to crafting the future of city vehicles.

Their eCargo bikes promise reliability and versatility, blending car-like load capacity with the nimbleness of an eBike. Urban Arrow aims to deliver the ultimate eco-friendly solution for everyday trips, from school runs to city adventures.

Why Buy Urban Arrow

About the Urban Arrow Family Performance Plus SMART

Meet the Urban Arrow Family Performance Plus SMART, the ultimate cargo bike designed to revolutionise your family’s mobility. The robust yet lightweight frame, combined with advanced pedal assist and continuous gear shifting, ensures every journey is effortless and enjoyable.

Featuring the innovative Bosch Smart System and a durable belt drive, this cargo bike offers a smooth, low-maintenance riding experience thanks to the Carbon Belt Drive.

Whether you’re manoeuvring through urban traffic or cruising along scenic routes, the Urban Arrow Family Performance Plus SMART makes every ride a delight.

"I've owned the Urban Arrow Family Cargo Bike since 2019 and use it almost daily. Initially, I was nervous about biking in NYC, but this bike has made my life so much more efficient, especially as a full-time working mom of three. Despite its size, it’s easy to handle with a low center of gravity. Perfect for transporting kids and cargo, the large bucket can hold groceries, furniture, and more. The Bosch Smart System makes charging simple, and while it’s challenging on steep hills, upgrading the motor helps. Overall, it’s a fantastic, safe, and reliable bike that I highly recommend!"

Cargo Bike Momma

Key Features

Bosch Performance Smart System

Bosch Performance Line - Smart System

Seamlessly integrates with your devices to provide GPS navigation, ride statistics, and remote diagnostics through the Bosch eBike Flow app, enhancing your overall riding experience.

Carbon Belt Drive

Carbon Gates Belt Drive

The low-maintenance belt drive system delivers a smooth, quiet ride and eliminates the need for regular chain maintenance, ensuring durability and reliability.

Enviolo Gearing Urban Arrow

Enviolo Continuos Gear Shifting

Enjoy smooth and easy transitions between gears with the Enviolo step-less gear system, providing an smooth and comfortable riding experience regardless of terrain.

Urban Arrow: Riding Safely

The Urban Arrow Family cargo bikes are designed with robust frames and integrated safety features, making them ideal for urban environments and transporting children securely. They include powerful lighting systems for visibility, responsive hydraulic disc brakes, and child-specific seating and harness systems.

The Bosch electric assist system meets DIN standards like DIN 79010, ensuring stringent safety and performance criteria are met, offering peace of mind for riders navigating city streets, charging your bike at home and enjoying family rides.

Urban Arrow Family Performance Plus SMART Specifications

Frame

UA4.4, aluminium

Motor

Bosch Performance Line Gen 3 BES3, 250W - max. 75Nm

Battery

Bosch 545Wh

Display

Bosch LED Remote + KIOX 300

Connected Bosch GPS Module

Optional

Gear System

Enviolo Heavy Duty

Shifter

Enviolo Twist Display pro

Chain

Gates Carbon Belt Drive CDX 122T

Rear Sprocket

Gates 22T for Enviolo

Brakes

Tektro Hydraulic Disc Dorado HD-E730

Rear Light

Spanninga Plateo XE 6V-36V

Front Light

Lezyne Power E115

Fork

UA Rigid, Aluminium, 110x15 thru axle tapered

Steering Rod

UA Rigid, Aluminium, 110x15 thru axle tapered

Stem

Satori UP

Handlebar

Ergotec Moon cruiser 31,8mm

Grips

Ergon GC10 (130 / 90mm)

Pedals

VP 836

Seatpost

A Seatpost with groove 31,6mm

Saddle

Selle Royal Rio Plus with handle

Cranks

Miranda DCW Univega Gen 3

Rims

Ryde Andra

Tyres

Schwalbe Super Moto X

Mudguards

SKS PET A 65R 26

Weight

48Kg

Outer Dimensions

L 260cm x W 70cm x H 110cm

Gross Vehicle Weight Rating

250Kg (bike + rider + load)

Max Front Load

125Kg

Max Rider Weight

125Kg

Delivery & Aftercare

Built & checked by expert mechanics

Our experienced eBike technicians will build and inspect your bike before dispatch.

No hassle return in the first 30 days

If you aren't satisfied with your purchase, we accept returns providing the bike is in showroom condition and has covered under 5 miles.

Free & Fast Delivery in the UK

We provide free tracked delivery on all eBikes (excluding eCargo's).

Recommended Service Plan & Guarantee

Free 6-week health check & recommended service plan tailored to you. 2 years manufacturers warrantee on all eBikes.

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Related Products

Insurance Available

LAKA's comprehensive eBike insurance offers protection against theft, damage, loss, and more. You get 30 days free insurance by using the code FULLYCHARGED. Elevate your security further with our Gold & Diamond rated eBike locks. For added assurance, consider our optional GPS trackers for select bike models. Ride confidently knowing that your eBike is safeguarded.

What the expert says
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The hiplock d1000

The Hiplok D1000 is a diamond rated lock that is resistant to angle grinders and has been widely acclaimed as the best eBike lock on the market.

View Locks

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LAKA

LAKA are a collective insurance company that offers competitive pricing for eBike specific insurance that empowers the rider.

View Insurance

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GPS Trackers

GPS trackers with the Bosch Smart System & PowUnity work for Bosch powered eBikes, please get in touch with us if you are unsure exactly what tracker is suited to your bike.

View GPS Trackers

Free eBike Delivery

Once you have placed an order with us, our team will handpick your items and schedule them into our workshop. Our specialist eMechanics will build & inspect your eBike before preparing it for collection or delivery.

Convenient Delivery 1

FedEx Courier Delivery - Free*

eBikes are dispatched within 1-3 working days when in stock at Fully Charged. Your eBike will be inspected & tested before being safely packaged and sent out to you. Attach the pedals with a spanner, then straighten & tighten your handlebars with an allen key before riding. You will receive updates via FedEx once the bike is en route.

*Free delivery does not include eCargo bikes. For eCargo bike delivery options, please get in touch.

store collection

Store collection - Free

Store collection is recommended if you are local to any of our stores. Your bike will be built, fully charged and ready to ride away. Our team can give you a detailed handover in store to help you get set up with everything you need.

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Premium Home Delivery - Price is Postcode Dependent

Receive your bike fully built ready to ride. A member of the team will assist setting up everything you need with your bike. Please select the free courier delivery at checkout, and we will be in touch with the estimated cost, and to arrange the handover.

Returns Information

Our team is dedicated to making sure you are happy with your Fully Charged purchase and shopping experience. If for any reason you wish to return or exchange an item, you can find further details on how to do so below.

Cycle to Work & Financing

Ride now and pay later. We offer a range of payment options including 0% Finance and Cycle-to-Work schemes.

Financing

Check out the finance calculator to get a glimpse of the monthly payments, depending on your deposit and the duration of the loan.

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Cycle to Work

We provide a variety of Cycle to Work schemes that allow you to save up to 42% through a salary reduction. Now, you have the option to use Cycle to Work directly from your shopping cart.

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eBike Sizing

eBike suggested rider height can be found when selecting your frame size from the dropdown.

If this information isn’t available, or you’d like additional confirmation, please get in touch with our eBike specialists who can help make sure you’re getting the right size.

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